- P20 -

Although our fiber service usually means 100 fiberoptic network to your location in limited circumstances Quantum Fiber may need to deploy alternative technologies coupled with a nonfiber connection from a certain point usually the curb to your location in order to provide the advertised download speeds. Customer speed experiences will vary particularly when accessing the Internet wirelessly from various devices. Downloadupload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control including customer location devices equipment and access through a wired or wireless connection see httpq.