
Cloud Architecture and Open CX Platform Capabilities | Genesys
274265697
Indianapolis, IN 46278 United States
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Genesys
Genesys
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News

𝙏𝙝𝙤𝙪𝙨𝙖𝙣𝙙𝙨 of agents migrated. 𝙀𝙞𝙜𝙝𝙩 global sites unified. 𝙕𝙚𝙧𝙤 downtime. IHG Hotels & Resorts is taking its global guest services to new heights with #GenesysCloud. Discover how IHG is orchestrating personalized, world-class service with more thoughtful, empathetic hospitality – enhancing key touchpoints throughout the guest journey. 🏝️ https://gsys.cx/4dhYqnw (fb)

Your Market Guide for Conversational AI Solutions is here! Check out this Gartner® research report to: 🔸 Select the right conversational #AI solution 🔸 Avoid mismatches in requirements 🔸 Ensure alignment with overall organizational AI strategies. 🗞️ Access the full report for key considerations in evaluating solutions, CAI market direction and more: https://gsys.cx/436jzwj (fb)

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About the organization
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AIPowered Experience Orchestration Prebuilt solutions Genesys Cloud CX Deliver personalized experiences at scale with a comprehensive contact center. Genesys Cloud EX Drive employee efficiency in your contact center and beyond with a WEM standalone solution. AppFoundry Marketplace Extend the Genesys Cloud platform with preintegrated apps. Open platform Deliver endtoend personalized experiences at scale AI and automation Realize value faster with purposebuilt AI thats easy to deploy control and optimize.
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