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Welcome Literacy New York Greater Capital Region locally known as Literacy Volunteers of America we change lives and build community by strengthening literacy skills through learner centered education. We provide the literacy tools needed to encourage and achieve personal and economic growth and independence. One out of five adults in our region cannot read a map fill out a job application or follow directions on a medicine bottle. This means that more than 55000 adults in our five county service area read or write below a fifth grade level.