We believe that a cooperative marketplace where openness, fairness, and trust are universal values creates a sustainable future for competition.We aim to build strong relationships with government agencies, businesses, and the general public to be a facilitator of consumer issues.We educate the public so they do not fall victim to deceptive practices and other financial crimes in the first place.We conduct independent research on companies who may have acted deceptively or fraudulently and publish the findings to help consumers make informed decisions.We improve civil enforcement of consumer fraud by coordinating with government agencies and other businesses.We reduce the burden on government agencies in dealing with improperly routed consumer complaints to enhance their efficiency.