YWCA of Western Massachusetts – eliminating racism, empowering women 24HOURdomestic violencesexual assault hotline 413 7337100 TTYV800 7968711 TTYV 800 2235001 Domestic Violence Shelter Services Bilingual 247365 Hotline4137337100TTYV8007968711TTYV8002235001 Llamanos Spanish Language Hotline Domestic Violence Shelter Services Bilingual 247365 Hotline 4137337100TTYV8007968711TTYV8002235001 Llamanos Spanish Language Hotline Ian Britt EMPLOYEE SPOTLIGHT Employee Spotlight Together We Rise EmployeeSpotlight Our Impact The 247 hotline fielded 6516 calls. Of these 84 were coded as medical advocacy calls meaning an advocate was dispatched to an area hospital 1997 calls were coded as Domestic Violence 401 as sexual assault 700 as homelessness and 30 as human trafficking. 11895 clients served annually in YWCA programs offered locally Who We Are The fifth largest YWCA in the country Founded in 1868 the YWCA of Western Massachusetts has served our region for more than 150 years guided by its founding principle to provide shelter support services and tools for selfsufficiency for women and girls in our community. Today the YWCA of Western Massachusetts is one of the largest of the 300 local YW Associations in the United States providing support to nearly 2000 individuals annually.