Crisis Services Foundation Inc.

Crisis Services Foundation Inc. is a U.S. nonprofit organization operating as Crisis Services, a comprehensive crisis center providing essential emergency mental health services. The organization is based in Erie County, New York, and serves as a critical resource for those in crisis.

History

Crisis Services began in 1966 when a group of concerned citizens advocated for a place where people could seek help for thoughts of suicide. They collaborated with local mental health organizations, leading to the establishment of Suicide Prevention and Crisis Services, Inc. in November 1968. The organization has since evolved into a multi-disciplinary crisis response center.

Mission and Vision

Crisis Services aims to provide support to anyone in need, focusing on restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration. The organization's vision is to create a community where individuals in crisis can find safety, help, and hope.

Services

Crisis Services operates a 24-hour crisis hotline and provides on-site support, making it the sole provider of continuous crisis response in the region. The organization plays a crucial role in local law enforcement and healthcare systems, offering vital training and support for emergency personnel. Key services include:

• Mental Health Emergency Outreach: Conducting community visits to address mental health crises.
• Domestic and Sexual Violence Support: Providing interventions for survivors at local hospitals.
• Training and Education: Offering training for police officers under the CIT Team Project Model and serving as the training hub for over 750 officers.

Accreditation and Recognition

Crisis Services is accredited by the American Association of Suicidology and is designated by the New York State Department of Health as the Rape Crisis Center for Erie County. Additionally, it serves as the interceptor for all Western New York calls to the 988 Lifeline.

Operational Challenges

Like many nonprofits, Crisis Services faces challenges such as maintaining staff capacity and securing financial support in a competitive funding environment. Despite these challenges, the organization continues to expand its services and infrastructure to meet growing community needs.

Impact

In recent years, Crisis Services has responded to significant numbers of crisis calls and outreach visits, demonstrating its critical role in supporting individuals in need within the community. The organization's dedication to improving safety, immediate response, and effective intervention underscores its commitment to saving lives and supporting community well-being.