California Credit Union Collectors Council

The California Credit Union Collectors Council (CCUCC) is a nonprofit organization dedicated to supporting professionals in the credit union collections industry. Founded in 1978, CCUCC's mission is to develop, educate, promote, and provide a professional support system for all people involved in this field[1][3].

History

Over the past several decades, credit unions have undergone significant changes as the economy has evolved. The role of the collector has become increasingly important, necessitating advanced skills such as legal knowledge, financial expertise, negotiation abilities, and access to extensive resources[1]. CCUCC was established to address these evolving needs and to support the growth of professional collectors within the credit union community.

Objectives

• Education: CCUCC offers educational opportunities through expert speakers and seminars, providing updates on consumer law, debt counseling, negotiation techniques, skip tracing, time management, bankruptcy law, and communication skills. These educational benefits are available through local chapter meetings, seminars, and an annual statewide conference[1].

• Networking: The organization emphasizes networking among collection professionals to share resources and solutions for workplace challenges. This network benefits credit union members by fostering communication and collaboration among collectors[1].

• Resources: CCUCC provides its members with a statewide directory that lists collectors and business partners involved in the collections industry. This resource helps collectors achieve their goals by accessing external support beyond their credit union[1].

Activities

CCUCC hosts an annual educational conference, which is recognized as the nation's oldest credit union collections educational and networking event. The conference invites credit union collectors from across the United States to participate in presentations on timely collections-related topics, ensuring attendees gain actionable insights to enhance their compliance and results[4].