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Helping Cities Innovate Helping Cities Innovate Serving communities at the intersections of public safety and public health. We help local governments innovate to build the right fit response to people in distress every time. Our approach is centered in crossagency working groups that bring together clinicians peer specialists mediators police fire EMS hospitals sheriffs offices 911 and 988 call centers and city and county leaders to build connections and collective responsibility for individuals experiencing crisis and their loved ones. We believe in honoring the dignity of vulnerable populations by creating systems that work for everyone.