
HOSPITAL HOSPITALITY HOUSE OF WINSTON-SALEM
The SECU Family House provides friendship, support, & affordable family-focused lodging for adult patients/caregivers traveling to Winston-Salem for health care More than just a place to stay for patients + caregivers traveling to Forsyth County for healthcare. The SECU Family House on the Richard J. Reynolds, III & Marie M. Reynolds Campus provides affordable lodging and support services in a caring environment for referred adult patients and/or their caregivers who travel to Winston-Salem, N.C., for medical treatment.

Hospital Hospitality House of Winston-Salem
Hospital Hospitality House of Winston-Salem, also known as SECU Family House, is a nonprofit organization dedicated to providing affordable lodging and supportive care to adult patients and their families who travel to Winston-Salem, North Carolina, for medical treatment.
Mission and Services
The organization offers a compassionate and comfortable alternative to expensive hotel rooms or hospital waiting areas, aiming to alleviate financial and geographical barriers that might prevent individuals from accessing necessary medical care. Guests are charged a nightly rate of $40, with financial assistance available to reduce costs for about 20% of families. The facility provides amenities such as transportation to and from hospitals, kitchen and dining facilities, laundry services, wireless internet, and opportunities for socialization or privacy.
History
SECU Family House was established in 2011 following a personal experience by its founders, Beth and Sandy Baldwin, who were inspired by their son's treatment at a similar facility in Pittsburgh. With significant community support and funding from donors like the State Employees’ Credit Union (SECU) Foundation and the Richard J. Reynolds, III and Marie M. Reynolds Foundation, the house opened its doors to guests in September 2011.
Impact
SECU Family House serves over 4,000 families annually and has made a substantial impact on the emotional and psychological well-being of its guests, with 98% reporting positive effects and 100% feeling safe and secure. The house has helped thousands through its Family Assistance Fund and community programs.
Governance and Transparency
Hospital Hospitality House of Winston-Salem operates with high accountability and financial health, maintaining a strong governance structure and transparent financial practices. It is recognized for its effective use of resources, with a significant portion of its funding directed towards its core mission.
Recognition and Ratings
The organization has a high rating on Charity Navigator, reflecting its effective governance and financial management. It has received praise from guests for its supportive environment and accessible amenities.
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2005
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Tickets for Men Who Cook 2025 are now LIVE. 👨🍳 🎟️Purchase your tickets today to be part of the action on August 16 as amateur chef teams from our community compete to bring home a trophy. 🏆Tipping for chef teams is also open - support your favorite chefs and help them earn the Chef's Hat Award (most online tips received) and Chef's Kiss Award (most individual donors), all while supporting the Family House.
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