As a Life Care Services® community, we deliver Extraordinary Impressions®, an LCS® Signature Experience, to our residents and guests. Extraordinary Impressions is founded on 10 Hospitality Promises: Hospitality Promise #4: We listen and respond enthusiastically in a timely manner. Paying attention to the details allows us to create a WOW experience for everyone we serve. Active listening involves going beyond simply hearing the words that another person speaks. By staying focused, asking the right questions, and reflecting, our team creates a better understanding of what is truly being said by our residents. (fb)

Your experience matters—and it can help others feel more confident as they begin their senior living journey. If you haven’t already, we’d love for you to share your feedback on Google or Facebook today! (fb)