Goodwill Industries of Delaware and Delaware County Inc.

Overview

Goodwill Industries of Delaware and Delaware County Inc. is a 501(c)(3) nonprofit organization dedicated to improving the quality of life for individuals with barriers to self-sufficiency. Founded in 1921 as part of the broader Goodwill Industries network, it is one of the oldest nonprofits in Delaware providing vocational rehabilitation services.

History

The organization was established following the model set by Goodwill Industries, which was founded in 1902 in Boston by Rev. Edgar J. Helms. In Delaware, Goodwill began by collecting and repairing used goods and clothing, initially focusing on providing job training and rehabilitation services. Over the years, it expanded its operations to include industrial and staffing services, significantly diversifying its revenue streams[1][4].

Mission and Services

The mission of Goodwill Industries of Delaware and Delaware County is centered on empowering people through job training, social services, and employment support. This mission aims to strengthen families and communities by enabling individuals to earn a living and contribute to their neighborhoods[4]. Key services include:

• Job Training and Placement: Providing skills training and employment support to help individuals overcome barriers to employment.
• Industrial and Staffing Services: Offering temporary staffing solutions to businesses while creating job opportunities for those in need.
• Retail Operations: Running thrift stores that sell donated goods, supporting community development through revenue generated from these sales[1].

Community Impact

Goodwill's operations have a significant impact on the community. In 2019, it handled over 616,000 donations, which helped fund its community programs. The organization employs over 1,200 people and runs diverse operations including retail, industrial/janitorial services, and staffing[1]. It also serves as a leader among Goodwill organizations nationwide, pioneering innovations such as the Career Connection and integrating Amazon lockers in its stores[1].

Financial Operations

Goodwill of Delaware and Delaware County generates revenue primarily from retail sales of donated items and contract services. In 2019, its revenue was nearly $46 million, with 55% coming from retail sales and 42% from contract services[1].

Governance

The organization is governed by a diverse board of directors, ensuring inclusivity and ethical leadership practices. It adheres to strong governance standards, including formal assessments of its board performance and CEO oversight[5].