Texas Policyholder Advocates

Texas Policyholder Advocates mission is simple:We are For…-Strengthening policyholder consumer protection as it relates to the handling of commercial and residential property insurance claims and coverages.- Educating consumers for their rights and remedies in order to fairly and promptly settle insurance claims.Educating professionals of their respective roles and boundaries in order to best assist policyholders.We are Against…- Bad faith insurance claim handling practices employed by some insurance companies which often leads to unnecessary insurance claim litigation.- Underpayment, delays and wrongful denial of legitimate insurance claims.- Confusing, unclear, omissions, exclusions, myths, and those who make any attempt to take advantage of a Texas policyholder.TPA is engaged in two main activities: (1) educational efforts and (2) conferences and public policy development to benefit insurance policyholders in Texas.1. Educational Efforts:Texas Policyholder Advocates educates and informs members of the general public about certain topics related to insurance policies and claims. In particular, Texas Policyholder Advocates focuses on raising public awareness, advocating for increased consumer protection and industry education relating to Texas property damage insurance claim businesses. Texas Policyholder Advocates operates a web site that provides a source of information to the general public regarding Texas insurance policies as well as claims administration best practices and information. Texas Policyholder Advocates also educates the general public and industry on practices that promote claim resolution and prevent unnecessary litigation over claims administration. Texas Policyholders Advocates web site provides resources, public service announcements and a directory of professionals that can assist policyholders with various aspects of understanding more about their insurance coverage.2. Conferences and Public Policy Development: TPA's second activity to accomplish the organization's purpose is to sponsor conferences to educate consumers, businesses, licensed professionals, carriers and service contractors in the Texas insurance industry acts and practices in or in relation to the insurance business and administration of insurance claims. Conferences will not be limited to one particular trade or profession but will include members from various trades and industries with an interest in learning more about Texas insurance and claims administration. Texas Policyholder Advocates may engage in lobbying activity within the parameters allowed by the IRS. Specifically, Texas Policyholder Advocates includes Form 5768 with this application, stating that it will spend no more than the permitted amount of expenditures on lobbying activities.