Mission: Increase the number of students receiving a degree or credential in Maryland. Outcomes: Increase college graduation rates to 55% for the State of Maryland by 2025 as established in the State's Completion Initiative. Core Values Integrity: Embrace a culture of accountability. Do the right thing. Customer Service: Identify our customers' needs and provide seamless service. Excellence: Focus on our core mission/population. Evaluate. Respect: Assume no harm. Value diverse contributions, ideas, and beliefs. Stewardship: Uphold the sacred trust of customers/donors/stakeholders as we work to achieve organizational goals Collaboration: Work with stakeholders and partners to attain desired goals